Privacy Policy: Your Data, Your Rights

Last updated: January 2025

Here's the deal: we take your privacy seriously. As gaming license consultants, we handle sensitive business information daily. This policy explains exactly what we collect, why we need it, and how we protect it.

What Information We Collect

When you contact us for consultation, we collect:

  • Basic contact details: Name, email, phone number, company name
  • Business information: Current jurisdiction, license type interest, operational timeline
  • Technical data: IP address, browser type, pages visited on our site
  • Communication records: Emails, call notes, document exchanges

We don't collect payment information directly. All transactions go through secure third-party processors.

How We Use Your Data

Your information serves specific purposes:

  1. Consultation services: Analyzing your licensing needs, preparing jurisdiction recommendations, managing application processes
  2. Communication: Responding to inquiries, sending project updates, sharing regulatory changes that affect your application
  3. Legal compliance: Meeting our own regulatory obligations as license consultants
  4. Service improvement: Understanding which jurisdictions clients need most, identifying common application bottlenecks

We never sell your data. Period. We're consultants, not a lead generation farm.

Data Protection Measures

Security isn't optional in our business:

  • Encrypted data transmission (SSL/TLS protocols)
  • Secure cloud storage with access controls
  • Regular security audits and updates
  • Staff training on confidentiality standards
  • NDA protection for all client engagements

Client documents stay in password-protected folders. Only team members working on your project get access.

Third-Party Sharing

We share information only when necessary:

  • Regulatory authorities: When submitting your license application (with your explicit consent)
  • Legal advisors: Local counsel in your target jurisdiction
  • Service providers: Email hosting, CRM systems, document storage (all under strict confidentiality agreements)

No marketing partners. No data brokers. No exceptions.

Your Rights

You control your information:

  • Access: Request copies of data we hold about you
  • Correction: Update inaccurate information anytime
  • Deletion: Ask us to remove your data (except records required by law)
  • Portability: Get your data in transferable format
  • Objection: Opt out of marketing communications

Contact us at [email protected] to exercise any of these rights. We respond within 7 business days.

Cookies and Tracking

Our website uses basic cookies for:

  • Session management (keeping you logged in)
  • Analytics (Google Analytics with anonymized IPs)
  • Performance optimization

No advertising cookies. You can disable cookies in your browser, but some features might not work properly.

Data Retention

We keep your information as long as needed:

  • Active clients: Duration of engagement plus 3 years
  • Inactive inquiries: 12 months, then deleted
  • Legal documents: 7 years (regulatory requirement)

Policy Updates

We review this policy annually. Major changes get announced via email. Minor updates appear here with a new "Last updated" date.

Contact Us

Questions about your privacy? Reach out:

  • Email: [email protected]
  • Mail: BetLicense Hub, Data Protection Officer, [Business Address]

We're here to clarify anything that's unclear. Gaming licensing is complicated enough - your privacy policy shouldn't be.